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Terms and Conditions
The following are the terms and conditions dealing with use of our website and services and by registering with us and/or by making a purchase you are agreeing to be bound by them. We may change these from time to time by updating this page.
1. Orders: Submitting an order through the website will be deemed as a contract to purchase the goods. Tyre Bay Direct is entitled to withdraw from any contract in a case of errors or inaccuracy regarding the goods or the order appearing on the site.
2. Availability: In the unlikely event that the goods are unavailable, Tyre Bay Direct will dispatch the order (or remainder of the order) within 10 days or offer a full refund for undelivered goods.
3. Pricing and Payment: All prices are quoted in selected currency (£GBP €Euro or $USD) and are exclusive of VAT at the standard UK rate and are also exclusive of any other import duties, taxes, imports and/or levies payable in relation to the goods including state and federal taxes. All goods should be dispatched within 1 working days of acceptance of your order. However please allow 10 working days for delivery of your order within the UK. For shipping times to Europe and the US we will advise estimated delivery via e-mail. Carriage charges apply to all orders outside the UK and to any order under £50 value in the UK. Shipping rates are subject to change without notice and should the shipping rate quoted differ to actual charges, customers will be informed prior to delivery and be given the option to change or cancel the order.
4. Payment: All prices are in pound sterling and subject to the delivery charge as noted above. Payment may be made by Visa, Switch, MasterCard, Solo and Delta. Additionally there is the option to send a cheque or pay on account if you are an existing account customer.
5. Returns Policy: You can return any of the goods received to Tyre Bay Direct provided they are unworn and are returned in their original packing. Any items should be returned, with the completed exchange and refund form, within 14 days from the date of dispatch. Tyre Bay Direct does not use a freepost service for returned items. The customer will pay the cost of carriage unless goods are faulty. Tyre Bay Direct will refund or exchange the costs of the goods but is unable to refund the delivery charge for dispatching the goods, if applicable. Tyre Bay Direct will not be held responsible for items damaged or lost while being returned to the Company. This returns policy does not affect your statutory rights.
6. Security and Data Protection Please refer to our privacy policy
7. Intellectual Property Rights
7.1 You acknowledge that Tyre Bay Direct own or are licensed to use all copyright, database rights, trade marks and other intellectual property rights in and to all parts of this web site and the business of Tyre Bay Direct (including the structure design and layout of the web site) and assert all such rights worldwide.
7.2 You are entitled to use our web site in accordance with these terms and conditions. You must obtain Tyre Bay Direct prior written consent before you use the web site or any part of it in any other manner.
7.3 All persons, individual and corporate, are prohibited from providing hypertext or other links to the Tyre Bay Direct web site, from their own web site or from a third party's web site, without our prior consent.
8. Liability
8.1 Tyre Bay Direct attempt to ensure that the information available on the web site at any one time is accurate. However we cannot guarantee that it will be fault free.
8.2 Tyre Bay Direct does not accept liability for any errors and admissions and reserves the right to change information, specification and description of listed goods, and products at any time.
8.3 Tyre Bay Direct does not make any warranty that the web site is free from infection by virus or anything else that has contaminating or destructive properties.
8.4 Tyre Bay Direct does not accept liability for any losses or claims arising from any inability to access the web site, or any failure to complete a transaction.
8.5 Tyre Bay Direct does not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of use of the web site for any products or services purchased from the web site.
8.6 Tyre Bay Direct will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product purchased in respect of any claim.
8.7 This liability section applies only to the extent permitted by law.
9. General
9.1 This Agreement does not confer or purport to confer on any third party any benefits or any right to enforce any term of this Agreement.
9.2 Tyre Bay Direct will not be liable for any delay in or failure to perform obligations if that delay or failure is caused by circumstances beyond their control.
9.3 Time shall not be of the essence in the performance of this Agreement.
9.4 If for any reason any provision of these terms and conditions is unenforceable, the validity of the remaining provisions shall not be affected.
9.5 The terms and conditions and contracts between you and Tyre Bay Direct shall be governed by English law and all disputes shall be submitted to the jurisdiction of the English courts.
28 Day Money Back Guarantee Terms & Conditions
Tyre Bay Direct will at the request of the customer and subject to the terms and conditions laid out below provide either a credit or a refund (at the discretion of Tyre Bay Direct) for goods purchased up to 28 Days previous.
- The 28 day Money Back Guarantee applies to all products purchased. The 28 Day period will start from the date of invoice of any goods purchased.
- Goods must be returned to Tyre Bay Direct in original and resalable condition. Credit will only be issued for consumables returned in original packaging and unused.
- Machinery items must be in a maintained condition with only fair usage to obtain full credit. Damage to the machinery caused by negligence, incorrect usage or any other forms will be deducted from the amount credited.
- The 28 Day Money Back Guarantee only applies to end users and does not cover any items that are obtained on lease agreement terms through either our approved lease company or any other lease provider or third party arrangement.
- Any charges made for services such as installation, training, engineering services or non product purchases will not be refunded.
- Carriage charges will not be refunded. The cost of returning goods for credit is the sole responsibility of the customer.
