Customer Reviews of Tyre Bay Direct

We welcome customer feedback and love to share the great things people are saying about Tyre Bay Direct.

From our incredible customer service team to an amazing warehouse crew, the entire operation features across the testimonials received and we are very proud of them! Read on to see the experiences others have had with Tyre Bay Direct and leave your own Review of Tyre Bay Direct here now!

Excellent customer service and solved my problem with a quick and friendly return service. I definitely recommend best place for buying online tools.

MDA Tyres / Trustpilot / 13/08/2021

Great Service, really friendly too! Highly recommend. JBW

Rich Brown / Google / 19/03/2021

Although I wasn’t the original buyer of my balancer, the aftersales/service department diagnosed my problem and talked me through the process of recalibration of my machine. I cant fault my experience and I know when I need some more equipment I will definitely buy from them.

Alec Voy / Trustpilot / 08/03/2021

Great Service from the Sales Manager and Aftercare Team

The Sales Manager and Aftercare Team were exceptionally quick at sorting out a very small issue for me when my new balancer arrived incomplete. I messaged them during the evening and by 9am the next morning I received a reply from Anthony to let me know that the Aftercare Team had sprang into action and sent out the missing items. I look forward to receiving them tomorrow and can highly recommended Tyre Bay Direct for their customer service. The Atlas WB Lite is also a great little balancer with a good range of balancing options that’s very well made and was delivered with care in a plywood case. Thanks for the great service and my new balancer. Very pleased and impressed.

Tim / Trustpilot / 03/02/2021

Very quick and easy to order on-line.

Next day delivery by DPD.

Excellent and thanks.

Tiddy 084 / Google / 13/01/2021

Amazing service, fast delivery, would definitely use again!!

Martin Smith / Google / 11/12/2020

I had a problem with my balancer.
The engineer phoned me and patiently with expert in depth knowledge of my machine solved the problem I was having.

Paul Meader / TrustPilot / 22/10/2020

We had a issue with our wheel balancer and instantly we were talked through how to calibrate machine and issue sorted in 5 minutes.
Great service and nice company to deal with.
Thanks from Graham at Warwick Kia.

Graham Lane / Google / 21/08/2020

Broken tyre machine… great service

I run a mobile tyre fitting company in Milton Keynes and we had a fair few jobs lined up for the day when the tyre machine turntable switch decided to snap, we called tyre vat direct and they were quick to diagnose the issue over the phone, they sourced the part for us and allowed us to pick up same day, later that evening we were struggling to fit, we got hold of Neal from tyre vat direct and he was absolutely amazing in assisting us with fitting the part over the phone, he was very patient and extremely helpful, he went above and beyond to get us back on the road that day and The company is lucky to have him on board, great customer service, highly recommend!

Connor / TrustPilot / 11/08/2020

Brilliant customer service

I rang Tyre Bay Direct looking for a specific piece of equipment. The lady who answered my call was very pleasant and said that although she wasn’t 100% sure, she would get another member of staff to call me back. Literally 10 minutes later that person rang me, and even though they did not have what I wanted, he very kindly suggested somewhere that might. Now that is customer service.

Consumer / TrustPilot / 10/08/2020

very good company, fast and correct delivery, and very good service

Horemans F / TrustPilot / 08/08/2020

Tyre Repair Accessories – Everything absolutely fine – delivery, goods etc.

Timothy Cairns / TrustPilot / 24/07/2020

Ordered tyre valves and they turned up within 48 hrs as requested, all as described and in good condition.

Mark Dunning / TrustPilot / 21/07/2020

first class people to deal with A +++++++

Adrian Tidd / TrustPilot / 17/07/2020

Very helpful customer services team.
Called them to ask advice regarding what to order etc, and they went above and beyond! Completed the purchase online, very simple and easy. Delivery was faster than expected too.

R Graham / TrustPilot / 14/07/2020

Excellent Company will be dealing with them in the future

Adrian / TrustPilot / 11/07/2020

Having purchased a tyre machine and balancer in the past and the excellent service from Neal at TyreBay Direct, I recently purchased the RB3000 scissor lift. An amazing piece of equipment and wonder how I have ever managed without. Service and delivery was spot on, even in these difficult times. 5* TyreBay Direct!

RonH / TrustPilot / 01/07/2020

We have only purchased from Tyre Bay Direct on a couple of occasions and have always found their service to be excellent. The latest purchase was for car seat covers as our local supplier had run out. I called Tyre Bay Direct to check stock and was told that they had 28 on the shelf. I placed my order on-line as was warned that (due to the current situation) the delivery may take longer than usual and advised to wait at east five working days for the delivery before asking questions. I was extremely pleased when my delivery arrived the following day!

Alastair Mayne / Google / 18/06/2020

really helpful! Can’t fault Ant one bit just had a FaceTime call with him so he could explain to us how to use the RB800 tyre balancer. Quick and simple highly recommend!

Jeremy Harrison / TrustPilot / 16/06/2020

Excellent service with good communication

Mark Scott / TrustPilot / 10/05/2020

Very good price lowest on the market.

David / TrustPilot / 04/05/2020

Excellent customer service👍
Was struggling to use the equipment so I decided to give the company a call. I was put through to Neal, one of their technicians. After a short time on FaceTime our problem was overcome.

Lewis Grimwood / TrustPilot / 30/04/2020

Excellent service

Paul Webster / TrustPilot / 26/04/2020

Absolutely brilliant company to deal with. Staff are so helpful. Have always used tyre bay direct for my machines etc. Will always use them!!

Mr James Rooney / TrustPilot / 25/04/2020

Fast delivery thanks

John Kelleher / TrustPilot / 25/04/2020

ididnt realise the patches would be so small but ill use them ,
i would have prefered the clear glue and not the blue ,,
hey overall ,, im happy ,, tony

Paul A Westwood / TrustPilot / 21/04/2020

Great, speedy, service even at this stressful time. Well done Tyrebay

Richard Hooley / TrustPilot / 08/04/2020

Excellent service yet again.

Bretforton Tyre Service / TrustPilot / 07/04/2020

Top class, many thanks.

Martin McCann / TrustPilot / 06/04/2020

Excellent product and rapid delivery

Geoff Priggen / TrustPilot / 06/04/2020

Delivered on time, good product, excellent service, thank you for this at this very difficult time.

Alan Anderson / TrustPilot / 05/04/2020

Recommended this company to a number of people and no one has been disappointed. Friendly, knowledgeable staff, good products, good prices and arrives double quick

Josiah Jones / Google / 12/03/2020

Very good service.

Keith Stubbs / Trustpilot / 04/03/2020

Excellent dispatch of goods. Great quality

Lennox Ricketts / Trustpilot / 03/03/2020

I have bought repair equipment from Tyre Bay a few times and their deliveries are very quick and when there has been a stock issue they have called and sorted.It’s like online shopping should be.You are actually buying from real people not a computer based in a basement somewhere offering no customer service.I would happily recommend.

Tom Vaughton / Google / 28/02/2020

Had a problem with an Atlas balancer this morning and got excellent support.
I was dealing with ant by video call and he couldn’t have been more helpful.
Top marks!

Colm Kelly / Trustpilot / 14/02/2020

User friendly online order, speedy delivery.

Lennox Ricketts / Trustpilot / 13/02/2020

Good advice on the quality of tyre I required. Good price and quick delivery. All round excellent service.

John Hughes / Trustpilot / 04/02/2020

Great service, great prices

Phil / Trustpilot / 03/02/2020

Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order … can’t recommend more he knows his equipment from the conversation had, haven’t needed to use the “help or after service” but certainly wouldn’t think twice of doing with how Anthony has dealt with anything we asked from enquiry to buying. Top class service delivery over Xmas 2019 was as agreed and the delivery driver was top class in rush hour so made him a brew minus the bacon butty as we had none left!! Give the guys a pay rise but price increase.

Thanks again look forward to purchasing from you soon. 100% service from start to end.

A&P Motorcare-Ltd / Trustpilot / 17/01/2020

5 years ago purchased unite u820 balancer through tyrebay direct recently had faults with calibration on machine.having spoken to Anthony and Neil on aftersales /Sales I can only leave the highest praise their support and follow up is second to none and would recommend buying a machine getting good value and brilliant after sales service and a result we have a 100% 5 year machine along with order for new machine

Neil Flaherty / Trustpilot / 17/01/2020

Top service very professional definitely will be using again.

Autoserv Car & Bike / Trustpilot / 17/01/2020

Great Service, found delivery to Highlands a bit steep on-line gave them a call and spoke with Anthony, sorted out the delivery costs plus an upgrade in one of the products I was ordering, Top Man Anthony, enjoyed the craic and banter, happy days.

Frank Nicol Farm & Garden Machinery Ltd / Trustpilot / 17/01/2020

Very speedy and helpful service.

Ian McMeekin / Trustpilot / 15/01/2020

even phoned to check I had found everything I was looking for.

Mike Spiller / Trustpilot / 15/01/2020

On time

Lawrence Pickles / Trustpilot / 14/01/2020

Do what they say and rapid delivery.

Alastair Black / Trustpilot / 14/01/2020

From start to finish what a brilliant company I have purchased 3 times from them 2 separate different machines the service and after care is great. The prices are just right and the equipment is good quality delivered and installed. I dealt with Anthony Yates the guy is a legend spot on guy with fantastic customer service and friendliness.

Jim Whitfield / Trustpilot / 08/01/2020

Excellent service.

Bretforton Tyre Services / Trustpilot / 06/01/2020

Excellent service.

Walter Armstrong / Trustpilot / 14/12/2019

Good service. Good product. Good price. Thank You.

D G Weir / Trustpilot / 10/12/2019

Great service and fast delivery.

Malcolm Henderson / Trustpilot / 07/12/2019

Just wanted to extend a quick word of Thanks to Ant for helping me sort my Inverter issues.
Following my initial contact with you, Chris from Fastfit was straight on the phone to me to understand my problems. Instantly he got me booked an appointment to drop the van in to them.

I was up there this morning, where Darren, Chris & the Team, without question or fuss organised a trip to their supplier where they sourced a replacement invertor which they fitted accordingly! I am back home, up and running for 11.00am.

First class service from Tyrebay and Fastfit, you have a reliable partnership going there! Next time you find yourself talking to them, please pass on my gratitude?

Ian Findlater / Trustpilot / 29/11/2019

Great service as usual – well once again great customer service had an issue with my tyre machine assumed I needed a replacement. Part however a video chat with Anthony and some help had it fixed without any parts needed always honest and really helpful

Adam Collings / Trustpilot

good parts and quick delivery.

MKM TRIO / Trustpilot

All items as described, good prices and excellent delivery time.

Douglas Lyon / Trustpilot

I bought the item for my son’s garage it has arrived early, he is delighted with it

geojac4461 / eBay


matty071 / eBay

Absolutely 1st class, eBay needs more sellers like this one, 5*****

martine pittaway / eBay

Excellent item, fast service, A+++++++ seller!

aquaadi / eBay

5***** Thanks.

martine pittaway / eBay

all good-fast delivery-many thanks!!!

mobile motors / eBay

excellent, thank you very much

prioritytmltd / eBay

good prices good quick service which is why i keep using them

Paul / Trustpilot

Delivery on time. Thanks

Serhat Gonlugur / Trustpilot

Excellent service ! Will definitely use again.

Nick Price / Trustpilot

good service and quick delivery

Andrew Clarke / Trustpilot

Arrived next day. Excellent service.

Selina / Trustpilot

Quick delivery. Very happy!

Kester Cook / Trustpilot

Easy to order and fast delivery. 5 star seller.

K Stenberg / Trustpilot

good quick efficient service.

Paul / Trustpilot

Excellent Service.

Hugh Stewart / Trustpilot

Great communication. And the product was on time and as described. Good company to deal with.

Brendan Murtagh / Trustpilot


Bideford Auto Services Ltd / Trustpilot

I did have to chase up the delivery, but arrived in good condition.

Mrs Huddlestone / Trustpilot

Super service as per usual.

David Beresford / Trustpilot

Best prices. Efficient delivery.

Richard Barrett / Trustpilot

“Great service!”

Philip Joyner / Trustpilot

“I find tyre bay direct a five star service , easy to use site and staff very prompt and friendly!”

Niall Fahy / Trustpilot

“Reliable and good quality product. Well priced as you would expect from Tyre Bay Direct. Delivery was faster than expected.”

Wayne Browning / Trustpilot

“Very quick to deliver, within 24 hours. Excellent on price.”

Glenn / Trustpilot

“As always this company provide great service had my equipment for 8 years now never a problem even now there after sales is 100% phone Friday for some advice always willing to help thank you so much for all your help”

Elite Mobile Servicing Ltd / Trustpilot

“A fantastic and quick service, highly recommended”

Martyn Thorley / Trustpilot

“Excellent service and delivery -certainly be using your company again.”

Brian & Pam / Trustpilot

“Delivered on time, excellent!”

Paul Young / Trustpilot

“I have just purchased a fully automatic tyre changer with Anthony and all i can say is i have had superb service from them and i will use again in the future. Keep up the good service.”

Richard Turner / Trustpilot

“We have bought several items from tyre bay direct and the service has been very good and fast.”

Geraint Williams / Trustpilot

“We found, we payed, and within 1 week we received the parts, accept for 1 thing but they gave us a note that the part will come.”

Klant / Trustpilot

“Good all round services.”

Richard Karpinski / Trustpilot

“Fast delivery and good quality products. Will recommend to everyone.”

M D / Trustpilot

“I bought a tyre machine and balancer. Both Excellent! I had a problem using the plasic demount head and explained this to Anthony 8 months after purchase and he was so incredibly helpful! I got a free alternative demount head to try and it worked great. Great advice and customer service. You feel like they do care about their customers. 10/10.”

Jonathan Colling / Trustpilot

“Very good experiences and on time.”

Anthony Bray / Trustpilot

“Most important, very good quality and good service.”

David / Trustpilot

“Good prices fast service

Iron Mike / Trustpilot

“Very helpful and fast delivery thanks

Dave Chandler / Trustpilot

“Very fast and efficient

Paul Williams / Trustpilot

“Brilliant company

Mr Glyn Gear / Trustpilot

“Great service

Mr Peter Wagner / Trustpilot

“Very fast delivery only downside to this was not notified of when items were dispatched so wasn’t ready for delivery.

Alan Cruickshank / Trustpilot

“Reasonably priced.
Good selection.
Quick shipping.

Mr Luciano Grasso / Trustpilot

“Fast Delivery.

J M Flynn / Trustpilot

“TyreBay Direct are brilliant! Overnight delivery at a decent price, easy to navigate website to do your ordering on. Best thing since sliced bread.

Mark / Trustpilot

“Very helpful & professional advice. I have been out the game for a while & Antony Yates was very sharp to help & advise me on a tricky situation. Couldn’t have asked for more, he went above & beyond to help with no fuss at all! Very much appreciated, thanks again, Antony. You’re a star, great service again from Tyre Bay Direct! Regards Seb #SOS Safety Services”

Seb / Trustpilot

“When in the market for a lever-less centre post tyre changer I came across Tyre Bay Direct. From my initial dealings with Ant to after-sales service by Jamie (who is amazing!) I have always been impressed. The service you receive from this company is what you would expect walking into a Ferrari dealership. I cant recommend them enough!

Jamie / Trustpilot

“I was looking for equipment and Tyre Bay Direct were the cheapest around but I was concerned about the machine quality. After purchasing the equipment I was quite surprised at the response, quick delivery and the quality of the machine and I would recommend your company.”

Ian / Online Order

“Before purchasing tyre machinery from Tyre Bay Direct I was concerned about the quality of the equipment. I have been pleased with how well all the equipment runs as well as the after care provided. I would recommend their Unite tyre fitting equipment due to the fact in my mobile tyre fitting van I fit around 200 plus tyres a month and every time without fail or problems”

Adam / Elite Mobile Servicing Ltd

“Before ordering from Tyre Bay Direct I was concerned about the reliability. I have since found the service when ordering very pleasant and you also you keep in touch when there is a problem.”

Len / JC Motors

“I didn’t know you existed! You are equally happy to deal the likes of me who just does the job for themselves and not only the large companies. I would recommend Tyre Bay Direct as both your prices and service are second to none”

Dave Jones / Unknown

“Before dealing with Tyre Bay Direct I was concerned that you would take our money and not deliver the goods. However since ordering I have been pleased with your service as you have been very good with us and I would not go anywhere else now (trust established). You are easy to deal with and if I do have a problem I can phone and it will be dealt with.”

Stephen Crozier / Auto Services Perth

“Before dealing with your company I was apprehensive about reliability and quality etc. You made an error on the addressing of an order, but not only did you correct it, you explained how it had happened and I then received a follow-up call from one of your managers who personally apologised and thanked me for the feedback which had helped you correct a glitch in your system – very impressive. I would recommend Tyre Bay Direct because you are efficient and run by people not machines.”

Anon / Unknown

“I was concerned about how long the delivery would take but since ordering, I have been pleased as it’s very easy to order and the goods do arrive quickly.”

Daren / Supastore

“My main concern before ordering was not knowing how efficient the company is when it comes to customer care. Since ordering I have learnt that you offer good service, the prices are fair and the products are of a good quality.”

Herbert Migson / Motor King Ltd

“One item was out of stock but a quick call from customer service sorted it and we received quick delivery as soon as it was back in stock.”

Mike Tew / Ashton Engineering Services

“I needed some advice on my equipment, your technician rang me and was very helpful. Really pleased with the service from your company.”

Barry Chapman

“I am very impressed by the service I received this week and would like to say a very much thank you to all concerned – SUPERB.”

Stephen Goodge / Scawthorpe Tyres

“You are a trust worthy company with good prices and are easy to use.”

Linda Peacher / KMC Tyres

“I am pleased with the speed of delivery, quality of equipment, helpful staff and packaging and I would recommend you.”

Adrian Haldane / Cloan Engineering Ltd

“Your products were just what I was looking for at the time. I am happy with the quality of the products and quick delivery. I have no hesitation in recommending you.”

John Draycott

“Quality is excellent against price, easily beats the competition and the delivery of goods is both flexible and fast. We have dealt with many suppliers but none can live up to their promises. So far TBD have always done the job.”

Rich / Autosava Ltd

“Good quality products and a good delivery time. Good savings to be made especially when buying consumable bundles.”

Dave / Chainbridge Service & MOT

“The delivery service is fantastic as is the quality/price of products. I would recommend Tyre Bay Direct due to excellent service and range of products.”

Tim Stowe / Bridge Garage Ltd

“I like the way I can locate the correct tyre and price inc how many items in stock. Pleasant telephone staff, really helpful.”

Kevin Giles / K A Giles B.M.R

“Just a quick message to say thank you for your help with the wheel balancer that I have. The parts arrived at 3 oclock today as you said they would and I have fitted them and put it back together. Everything seems to be working fine now. I am most impressed with the help and service you provided and will be using tyre bay direct again in the future I
wish you all a happy Christmas and a prosperous new year.”

John / Bridges Garage

Read all our Customer Reviews on TrustPilot

At Tyre Bay Direct we are an award winning customer focused company, with staff that really care, alongside great products and service to match.
But don’t take our word for it, you can read all our past customer testimonials for Tyre Bay Direct on TrustPilot.